NO.1 CUSTOMER CASE
First encounter with customers at the exhibition
we have been following an American brand manufacturer for two years and haven't reached a deal, because they have fixed suppliers. At an exhibition, their boss came to our place and told us they had an urgent project. The product needs to be customized and delivered within one month. Usually, the time period from product development, mold building, sampling to the final product would take 45 days at least. Besides, this customer also needs special crafts. After considering the feasibility of this plan, our boss took over this challenging project.
When the project began, we drew 2D and 3D drawings within one hour based on a sketch of the customer. We sent the drawings to the customer and after receiving the confirmation, we started opening the mold, sampling,polishing and producing immediately. At each stage, we mobilized all the resources to ensure the whole project goes smoothly.
In the water polishing process, a small amount of water entered the bottle during the cleaning process, leaving water stains in the drying process, which was discovered during our quality inspection. We arranged staff at once to clean it overnight and finally delivered to the customer on time and with perfect quality.
NO.2 CUSTOMER CASE
The heart note is a young woman named Mimosa, dressed with a hint of white petals that nestle like a veil on her elegant body. A scent of heliotrope envelops her and invites a young man to get closer to her. The base made of sandalwood stands for purity, patchouli for oriental spice, vanilla for warm sensuality. Mimosa is remembered by the king of fragrances, White Musk, and the almost animal like strong body of the man captivates her. Amber's aphrodisiac fragrance ultimately seduces her senses. Sealed by the ring of love, which is perched on the noble, round flacon like a V, the loving message can be carried into the world by the atomizer, which represents a heart.
A Swiss customer had the inspiration from <<One Thousand And One Nights>> and wanted to develop the perfume that could tell this love story. But they had problem with the package after confirming the formula of the perfume.
They came to China with this task and our company faced to the challenge.
The perfume bottle design is quite different with the existed package shape in the market which is very challenging.
Firstly, we must find the suitable material to make the “V” shape lid.
Besides, the square collar of the lid was also a first try.
With the totally new information,we kept trying,failing and trying again.
And finally we made the customer’s idea come true with the hard work of the whole team.
The perfume won a huge success from the customers once it was launched because of its amazing fragrance and unique package. A lot of people even became fans of this product.